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De Entree 252, 1101 EE, Amsterdam, The Netherlands
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Privacy & Policy

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Privacy & Policy

Ravani International B.V. — We handle your personal data with care, in full compliance with the GDPR.

Privacy Statement (GDPR) – Ravani International BV

Ravani International BV processes personal data in accordance with the General Data Protection Regulation (GDPR). We are committed to protecting your privacy and only using your data for legitimate purposes.

What Information Do We Collect?

We collect only the data necessary to process and deliver your orders and to fulfil our legal obligations. This includes:

Name
Address
Email Address
Phone Number
Payment Details
Order History

Purposes of Data Processing

Your personal data will only be used for the following purposes:

  • Order processing
  • Delivery of your products
  • Customer service and support
  • Compliance with legal obligations

Sharing of Personal Data

We share personal data exclusively with parties that are strictly necessary to fulfil your order or comply with the law:

  • Delivery services (for shipping your order)
  • Payment providers (to process transactions securely)
  • Government agencies, only if legally required

Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

Right to Access
Right to Correct
Right to Delete
Submit a Request

You can send your data request to us directly via email. We will respond promptly in accordance with GDPR requirements.

Email
ravani.intl.bv@gmail.com
Cookie Policy

Cookie Policy – Ravani International BV

Our webshop uses cookies to improve your browsing experience. Below you can find how and why we use cookies.

Why Do We Use Cookies?

Our webshop uses cookies for the following purposes:

  • To make the website function correctly (essential cookies)
  • To analyze website traffic and usage patterns (analytics cookies)
  • To improve the overall user experience
Cookie Control

You can disable cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of the website.

Complaints Procedure

Complaints Policy – Ravani International BV

We take all complaints seriously and aim to resolve them fairly and efficiently. Here's how you can reach us.

How to Submit a Complaint

You can submit your complaint through the following channels:

Email
ravani.intl.bv@gmail.com
Phone
+31 (0)6 16803238
Response Time

We will respond to all complaints within 48 hours of receiving them.

European ODR Platform

If necessary, you can also use the European Online Dispute Resolution (ODR) platform to file a complaint.

Compliance Checklist

Webshop Compliance Checklist

Quick overview of all compliance requirements met by Ravani International BV

  • Company details visible in footer ✓ Done
  • Prices include VAT ✓ Done
  • Delivery costs shown clearly before payment ✓ Done
  • Explanation: no returns for perishable goods ✓ Done
  • Privacy, cookie and return policy published ✓ Done
  • General terms and conditions downloadable PDF

Questions about your data or our policies?
Contact us at ravani.intl.bv@gmail.com or call +31 (0)6 16803238

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